Warranty Information

Containment Guarantee

Hidden Fence of Minnesota guarantees that our systems will contain your dog(s) assuming (1) they are installed by us, (2) they are operated and maintained as we instruct, and (3) you notify us when any problem occurs so we can quickly diagnose and resolve the issue.

There are many factors that are out of our control and only you can provide us with the information we need to insure there are no escape issues. If your dog needs an stronger correction, or some other combination of settings, than the receiver is capable of delivering, Hidden Fence of Minnesota will provide a receiver that will do the job for the most stubborn of dogs.

Regardless of the Pet Stop® Brand system you choose our containment guarantee applies. If you have a Perimeter Technologies system and waived the containment guarantee and later need a different receiver due to escape issues, simply pay the $150 upgrade cost for the receiver that we recommend.

Limited Lifetime Warranty (PCC 200)

After the 1 year manufacturer warranty expires on a component, Hidden Fence of Minnesota will replace a broken, or malfunctioning PCC 200 system component with a brand new one for a $129 handling fee which includes diagnostic testing, tax and shipping costs.

The new replacement component will have a new full 1 year manufacturer warranty that begins when you receive it and when it expires the process repeats with the Limited Lifetime Warranty.

If you have a Perimeter® Technologies system we honor the terms of the Limited Lifetime Warranty that applies to that system. Contact us if you have questions.

Lifetime Replacement Warranty for Lightning Damage & Zapp Alert®

Perimeter Technologies & Pet Stop® Brand transmitters are covered under this unique “Lifetime” parts guarantee! If lightning strikes and damages your transmitter, simply notify us and we will make arrangements to get you a new one and retrieve the damaged unit.

Zapp Alert® is an audible and visual warning system alerts you if a surge occurs in the transmitter. This feature is a Pet Stop® exclusive that will help protect your pet by letting you know immediately when your system is down.

This warranty does not cover damage to the wire around the yard. Normal repair charges will apply to finding and repairing wire breaks due to lightning.

Lifetime Replacement for Lightning Damage (Surge Protection)

Perimeter Technologies & Pet Stop® Brand transmitters are covered under this unique “Lifetime” parts guarantee! If lightning strikes and damages your transmitter, simply notify us and we will make arrangements to get you a new one and retrieve the damaged unit.

Zapp Alert® is an audible and visual warning system alerts you if a surge occurs in the transmitter. This feature is a Pet Stop® exclusive that will help protect your pet by letting you know immediately when your system is down.

This warranty does not cover damage to the wire around the yard. Normal repair charges will apply to finding and repairing wire breaks due to lightning.

Lifetime Product Warranty & UltraCare™ (Pet Stop Systems)

Pet Stop® Brand UltraElite & Link™ EcoLite™ Systems come with a Lifetime component warranty as well as a 1 year labor warranty. UltraCare™ is an added layer of protection that covers your transmitter and receiver(s) from any accidental damage with replacement for a $129 deductible per occurrence.

Batteries Parts and Accessories:

If you needs batteries or other parts and accessories for your hidden fence system, please visit our Online Store by clicking the button.

New Installation:

If you would like quotes for purchasing a brand new installation of either of our systems please click the New System Quote button.

If you need a new need any of the following:

■ Replacement Receiver Collar

■ Schedule a Repair

■ Service Call pricing information on Existing System

■ If you have moved and need your system reinstalled at a new location

Please click the Repairs & Service button.